Frequently Asked Questions
Everything you need to know about shopping with Shop Now.
What are your shipping times and costs?
We offer standard shipping (3-5 business days) and expedited shipping (1-2 business days). Shipping is free on all orders over $50, otherwise a flat rate of $5.99 applies.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status in your account dashboard.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original packaging and unused condition. Please visit our Returns Center to start a prepaid return label process.
Which payment methods do you accept?
Shop Now accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we currently ship to over 20 countries. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
Are my personal and payment details secure?
Absolutely. We use industry-standard SSL encryption and partner with certified payment processors to ensure your data is protected and never stored on our servers.